Curacel.co is provided by Curacel System Limited (“Curacel”).
At Curacel, we are committed to the responsible and ethical use of Artificial Intelligence (AI) technologies in alignment with our core values of transparency, fairness, accountability, and security. This AI Policy outlines how we design, develop, deploy, and manage AI systems across our products and services.
Throughout this document, the terms “we”, “us” and “our” refer to Curacel.
This policy applies to all users of our platforms, our employees, partners, contractors, and any third parties we engage with in relation to AI systems.
You accept this AI Policy when you give consent upon access to our platforms, or use our services, content, features, technologies or functions offered on our website, digital platforms or visit any of our offices for official or non-official purposes.
This policy covers all AI systems developed, procured, or deployed by Curacel, including - but not limited to - machine learning models, natural language processing systems, recommendation engines, and any AI-enabled automation in its products and services, including but not limited to:
The policy ensures that all AI systems comply with industry standards, data protection laws, and regulatory requirements relevant to our enterprise customers.
Curacel is committed to adhering to global AI compliance standards, including but not limited to:
General Data Protection Regulation (GDPR): Curacel ensures that all AI systems handling personal data for customers in the EU are compliant with GDPR requirements, particularly regarding data subject rights, transparency, and accountability.
ISO/IEC 27001: Curacel follows ISO/IEC 27001 standards for information security management to ensure the confidentiality, integrity, and availability of data processed by our AI models.
OECD AI Principles: Curacel aligns its AI governance practices with the OECD’s AI principles, focusing on promoting innovation while ensuring that AI systems are fair, transparent, and accountable.
Other Jurisdictional Regulations: Curacel also ensures compliance with AI and data protection laws in other regions where it operates, including Saudi Arabia, Nigeria, Ghana, Egypt, and Kenya, adhering to local regulatory requirements as needed.
Curacel adopts the following ethical principles to guide the responsible development and deployment of AI technologies:
As part of our AI compliance commitment, Curacel ensures that customers’ data is handled responsibly in accordance with the following principles:
Curacel implements a robust AI governance framework that ensures the ethical, legal, and responsible use of AI. Our risk management strategy includes:
Curacel prioritizes transparency in all AI processes and ensures that customers can interact with our AI systems effectively:
Curacel complies with leading industry standards for AI development, including:
Where AI systems are used to process personal data or affect user experiences, users are notified and, where required by law, consent is obtained. We will clearly disclose where AI plays a material role in our products or services.
When integrating third-party AI tools or services, we conduct due diligence to ensure such tools meet our ethical standards, data protection requirements, and security practices. We hold such third parties contractually accountable for their AI practices.
We maintain internal governance structures for overseeing the use of AI across our products. This includes risk assessment, audit trails, documentation of model development, versioning, and approval procedures. AI-related risks are included in our enterprise risk management framework.
We provide training to relevant employees to ensure awareness of ethical AI practices, data privacy obligations, and the responsible use of AI technologies. This includes model explainability, bias detection, and risk mitigation techniques.
In accordance with the NDPR and other applicable data protection laws:
In the event of a breach of this AI Policy, Curacel will:
Curacel shall not be held liable for indirect, incidental, consequential, or special damages arising from the use or inability to use its AI systems, except to the extent explicitly required by applicable law. Our liability in relation to AI solutions shall be limited to direct damages, subject to contractual terms agreed upon with our clients or partners.
We regularly evaluate the performance, fairness, and compliance of our AI systems. Updates to models are versioned and documented, with continuous monitoring to detect errors or drift. This policy may be updated to reflect regulatory changes or emerging best practices in AI governance. Whenever such changes are made, we will notify you. These changes will take effect immediately after you have been notified.
For questions, concerns, or complaints regarding the use of AI at Curacel, please contact: admin@curacel.ai
Have an enquiry, request or would like to work with us? Let us know what your needs are and a member of our team will get in touch!
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