Before partnering with Curacel, Century Medicaid faced persistent challenges in managing provider payments. The manual and fragmented disbursement process led to delays in premium payments, reconciliation errors, and strained relationships with healthcare providers. These inefficiencies increased administrative workload, extended payment Turn-Around Times (TAT), and made it difficult for the team to maintain timely and accurate financial operations.

Facing challenges with delayed provider payments and manual reconciliation processes, Century Medicaid needed a solution to streamline its financial operations. They partnered with Curacel, a trusted provider of health claims automation, to address these issues. Curacel implemented its Pay Portal, a tailored platform that automated premium disbursements once claims were approved, enabling faster, more accurate payments and reducing administrative burden across the board.

With Curacel’s Pay Portal, Century Medicaid was able to eliminate delays and inefficiencies in its provider payment process. The team gained immediate access to a streamlined system that automated premium disbursements upon claim approval, significantly reducing Turn-Around Time (TAT) and reconciliation errors. Payments that previously took several days to process were now completed swiftly and accurately, boosting operational efficiency. This improvement not only enhanced provider satisfaction but also freed up internal resources to focus on strategic health service delivery and growth.