At Curacel, we build AI systems that help financial institutions and digital platforms improve operations and expand access to financial services across emerging markets.

Insurance remains a core part of our work, but it is not the boundary. Our teams work on claims and operations automation, document intelligence, customer support, payments, reconciliation and embedded financial-product distribution. Doing this work well takes more than technical skill. It takes a shared way of working.

We call that way of working PRESS: Passionate Work, Relentless Growth, Empowered Action, Sense of Urgency and Seeing Possibilities.

Passionate Work

Passion at Curacel means caring about the outcome, not just completing the task.

In practice, we:

• Connect work to impact. We understand how our decisions affect customers, partners and the people who rely on their services.
• Set a high standard. We aim for work that is accurate, useful and worthy of trust.
• Bring energy with discipline. Enthusiasm matters, but so do preparation, follow-through and attention to detail.

Relentless Growth

Financial services and AI change quickly. We stay useful by learning just as quickly.

In practice, we:

• Ask better questions. We challenge assumptions and seek the context behind a problem.
• Use feedback. We treat constructive feedback as an input to stronger work.
• Keep building capability. We learn from customers, experiments, data and one another.

Empowered Action

Ownership at Curacel means taking responsibility for progress and outcomes.

In practice, we:

• Act with context. We make informed decisions instead of waiting for every answer to arrive.
• Raise risks early. Clear communication helps the team solve problems before they grow.
• Finish what we start. We track commitments, close loops and stay accountable for results.

Sense of Urgency

Speed matters when customers are solving real operational problems. Urgency does not mean rushing carelessly. It means knowing what matters most and moving it forward.

In practice, we:

• Prioritise impact. We focus on work that improves customer outcomes, product quality and company performance.
• Make progress visible. We communicate decisions, blockers and next steps clearly.
• Move without lowering the bar. We balance pace with accuracy, security and trust.

Seeing Possibilities

Emerging markets contain hard problems and significant opportunities. We approach both with curiosity and practical optimism.

In practice, we:

• Turn constraints into options. We look for workable paths instead of stopping at the first obstacle.
• Test ideas. We use evidence and small experiments to learn what works.
• Think beyond the obvious. We consider how AI can improve claims, documents, support, payments, reconciliation and other financial-services workflows.

Who Thrives at Curacel

Curacel is a strong fit for people who care about meaningful outcomes, learn quickly, communicate clearly and take ownership. You will work with colleagues across engineering, product, AI operations, commercial, customer operations, finance operations and people operations to solve problems that matter to institutions and their customers.

The Takeaway

PRESS is how we turn ambition into action. It guides how we build, serve customers and grow as a team while creating the AI systems financial institutions across emerging markets need.

Explore careers at Curacel and help build the next generation of financial-services infrastructure.

Last updated: August 2026.