OnePort accelerated their insurance process to stand out from the competition with Curacel Grow

OnePort 365 provides optimal freight solutions to Africa's traders including trucking, shipping, warehousing, customs brokerage & marine insurance. OnePort was looking to reduce the time spent in insuring customers and stand out in the logistics space and partnered with Curacel to achieve this.

Problem

In the freight industry, time is extremely important and each missed deadline results in very costly consequences for businesses. OnePort set out to find a partner to solve the challenges facing them when it came to insuring customers.

Solution

Curacel Grow was the perfect fit for One Port to tackle all of its embedded insurance needs. Firstly, Grow helped OnePort digitize the process of sourcing for and offering insurance to its customers. Instead of approaching multiple insurance partners for each transaction, One Port has access to multiple insurance partners in an instant through Curacel and can leave it to Curacel Grow to sort out the brokerage process.

Results

With Curacel Grow, OnePort can now deliver the complete insurance experience in mere minutes as compared to the previous days-long process. This transition to a rapid, customer-friendly insurance process has not only saved time for OnePort but also solidified their customer trust and loyalty by prioritizing customer experience beyond just facilitating a trip.

Revolutionizing Insurance in Freight

In the freight industry, any missed deadline can lead to hefty business costs. OnePort 365, a freight solutions provider, was keenly aware of this and was searching for a partner to help them streamline their time-consuming insurance processes.

Out with the Old, In with the New

OnePort's primary challenge was the extended manual process of securing insurance for their customers. They wanted to eliminate this outdated method involving countless calls to multiple insurance brokers, rate comparisons, and tedious paperwork. The goal was to transition from a days-long process to one that took mere minutes.

OnePort's Solution: Curacel Grow

Curacel Grow offered OnePort the perfect solution. It enabled OnePort to digitize the process of sourcing and offering insurance to its customers. No longer needing to approach multiple insurance partners for each transaction, OnePort could access multiple partners instantly via Curacel. The brokerage process was taken care of by Curacel Grow, saving OnePort significant time and effort.

The Supermarket Experience for Insurance

With Curacel, OnePort's customers can now enjoy a 'supermarket experience' at checkout. They can view multiple insurance options and are no longer restricted to a single insurer. They can easily add their preferred insurance choice at checkout, saving them time and offering them the flexibility they demanded.

Achieving Customer Trust with Speed and Efficiency

Integrating Curacel Grow resulted in a noticeable improvement in OnePort's operations. They can now provide their customers with the full insurance experience in minutes compared to the previous tedious process that could take days. By showing their commitment to improving the customer experience beyond just arranging a trip, OnePort has also succeeded in building trust and fostering brand loyalty among their customers.

Industry
Logistics
Location
West Africa
Size
11-50

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OnePort accelerated their insurance process to stand out from the competition with Curacel Grow
OnePort 365 provides optimal freight solutions to Africa's traders including trucking, shipping, warehousing, customs brokerage & marine insurance. OnePort was looking to reduce the time spent in insuring customers and stand out in the logistics space and partnered with Curacel to achieve this.
Company
OnePort 365
Industry
Logistics
Location
West Africa
Size
11-50
11-50
www.oneport365.com

Revolutionizing Insurance in Freight

In the freight industry, any missed deadline can lead to hefty business costs. OnePort 365, a freight solutions provider, was keenly aware of this and was searching for a partner to help them streamline their time-consuming insurance processes.

Out with the Old, In with the New

OnePort's primary challenge was the extended manual process of securing insurance for their customers. They wanted to eliminate this outdated method involving countless calls to multiple insurance brokers, rate comparisons, and tedious paperwork. The goal was to transition from a days-long process to one that took mere minutes.

OnePort's Solution: Curacel Grow

Curacel Grow offered OnePort the perfect solution. It enabled OnePort to digitize the process of sourcing and offering insurance to its customers. No longer needing to approach multiple insurance partners for each transaction, OnePort could access multiple partners instantly via Curacel. The brokerage process was taken care of by Curacel Grow, saving OnePort significant time and effort.

The Supermarket Experience for Insurance

With Curacel, OnePort's customers can now enjoy a 'supermarket experience' at checkout. They can view multiple insurance options and are no longer restricted to a single insurer. They can easily add their preferred insurance choice at checkout, saving them time and offering them the flexibility they demanded.

Achieving Customer Trust with Speed and Efficiency

Integrating Curacel Grow resulted in a noticeable improvement in OnePort's operations. They can now provide their customers with the full insurance experience in minutes compared to the previous tedious process that could take days. By showing their commitment to improving the customer experience beyond just arranging a trip, OnePort has also succeeded in building trust and fostering brand loyalty among their customers.

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